Returns & Exchanges
At DecoArt, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all eligible decor and furnishings. If your purchase isn't the perfect fit for your space, we are here to help you find a solution that inspires.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original DecoArt packaging, ensuring all protective padding is included to prevent damage during transit.
- 3.Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location near you.
- 4.Receive Your Refund
Once our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.