Frequently Asked Questions
Everything you need to know about bringing DecoArt into your home.
What is the typical shipping timeframe for furniture items?
Standard furniture orders are processed within 2-3 business days. Depending on your location, delivery typically takes between 7 to 14 business days via our white-glove delivery partners.
Do you offer international shipping for home decor?
Currently, DecoArt ships to the continental United States and Canada. We are working on expanding our international shipping options in the near future.
What is your return policy for damaged or unsatisfactory items?
We offer a 30-day return window. If your item arrives damaged or doesn't fit your space as expected, please contact our support team to initiate a return or exchange.
Are your wood products sustainably sourced?
Yes, we prioritize sustainability. 90% of our wooden furniture is crafted from FSC-certified timber and reclaimed materials to ensure a minimal environmental footprint.
Can I track my order in real-time?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your shipment's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm for larger furniture purchases.